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Insurance

DATA

SEARCH UNSTRUCTURED TEXT DATA TO UNCOVER HIDDEN TRENDS, PATTERNS & ANOMALIES

From risk assessment to claims management, every facet of the Insurance industry has become more data-driven than ever before. With so much unstructured text data being generated from claims, emails, social media posts and reports, you need a proven tool to extract actionable insights from sources both inside and outside of your organization. As a full-service text analytics solution for Insurance, InfoNgen can help automate the claims management process, detect fraud, manage customer communications via various channels, monitor the competition and so much more.

FIND WHAT YOU NEED TO KNOW. NOW.

WHY INFONGEN FOR INSURANCE?

With the information you discover using InfoNgen, you can quickly take the right course of action, whether it’s responding to a customer concern or opening a fraud case. No matter where you are or when you need it, you have access to InfoNgen and its powerful features:

  • Pre-built Insurance-specific taxonomies with thousands of tagged entities to ensure you get a clear picture of what you discover with InfoNgen
  • 24/7 monitoring of 200,000+ web and social media sources to discover the latest news, trending words and phrases
  • AI-powered text analytics, text mining and tagging to power your searches and generate quick summaries of only critical information from claims, policies, communications, etc.
  • Powerful content enrichment and sentiment analysis leveraging natural language processing and machine learning technology
  • Ability to process content in 30+ languages
  • Simple integration with corporate subscriptions and enterprise data storages such as SharePoint, Office 365, Dropbox, Exchange Mail Servers and Databases
  • Ability to search unstructured text data from any number of sources or platforms without extra effort
  • Customizable content delivery tools to easily aggregate news and findings in newsletter form to share throughout the organization

WHO USES INFONGEN IN INSURANCE?

Claims Managers & Adjusters

  • Understand the latest relevant changes for corporate customers, especially those not publicly listed
  • Research the personal history of involved or harmed individuals in claims to gain a greater understanding of who they are
  • Automatically classify claims based on their service, product or gravity to ensure they make it to the right agent
  • Identify patterns and trends across multiple claims to detect fraud schemes

Actuaries & Risk Modelers

  • Leverage text data for NAT CAT modelling across jurisdictions and businesses
  • Identify technology trends in key industries, e.g. auto or technology
  • React quicker to changes based on insights from available data
  • Work closely with internal R&D departments to collect data

Investment & Asset Managers

  • Receive real-time personalized investment news and insights
  • Stay on top of major economic, corporate and legislative activities that influence market movements and affect the insurance landscape
  • Make informed investment decisions that maximize portfolio outcomes
  • Get timely insight into the market trends to determine whether now is the time to adjust asset allocation

Sales & Marketing

  • Listen and react to the voice of the customer as you monitor reviews, emails, social media posts and other forms of unstructured text data
  • Monitor and analyze your competitors’ positioning and policy pricing so you can make decisions with a full picture of what your competition is doing
  • Protect your corporate reputation through the early detection of possible crises in your newsfeed

SEE INFONGEN IN ACTION

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Test Some of InfoNgen’s Powerful Features for Yourself

Download the free version of InfoNgen with limited functionality now to experience our customizable investment newsfeed, advanced market sentiment analysis and more.